Privacy Policy.

Emily Career Services LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.emilycareerservices.com (the “Site”) or purchase and use our Services. Please read this policy carefully. By using the Site or our Services, you consent to the practices described below.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site or Services after any update constitutes your acceptance of the revised policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information you provide when you contact us, apply for a program, or complete a purchase. This may include:

• Full name and email address
• Phone number (if provided)
• Billing and payment information (processed by Stripe — we do not store full card details)
• Professional background, resume, career goals, and other information you share during coaching
• Communications you send to us by email or through the Site

1.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically by our website platform and analytics tools. This may include:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and session data
• Cookie and tracking data (see Section 5)

1.3 Information from Third-Party Platforms

When you purchase a program or access course content, we work with third-party platforms that collect information on our behalf. These include:

• Stripe — our payment processor. Stripe collects and processes your payment card information and billing details. Stripe’s Privacy Policy is available at stripe.com/privacy.
• Thinkific — our course delivery platform. Thinkific collects information related to your enrollment, course access, and usage of program materials. Thinkific’s Privacy Policy is available at thinkific.com/privacy-policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver, manage, and improve our Services and coaching programs
• To process payments and manage your enrollment in our programs
• To communicate with you about your purchase, program access, and session scheduling
• To respond to your inquiries and provide customer support
• To send program materials, onboarding information, and service-related updates
• To send marketing communications, such as newsletters or promotional emails, where you have opted in or where permitted by applicable law (you may opt out at any time — see Section 6)
• To analyze how our Site is used and improve its content and functionality
• To comply with legal obligations and enforce our Terms and Conditions
• To use anonymized, non-identifiable information about client outcomes and program engagement for marketing and business development purposes

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business and delivering our Services, including Stripe (payment processing), Thinkific (course delivery and enrollment), and any email marketing platform we may use. These providers are contractually required to keep your information confidential and use it only for the purposes for which it was shared.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to a valid legal process, such as a subpoena or court order, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event that Emily Career Services LLC is acquired, merged, or otherwise transfers its business assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including delivering our Services and complying with legal and tax obligations. Client records are generally retained for a minimum of five (5) years following the end of an engagement.

Coaching notes and personal communications may be retained for a shorter period. You may request deletion of your data at any time, subject to any legal retention requirements (see Section 6).

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze Site usage. Cookies are small data files stored on your device.

The types of cookies we or our platform providers may use include:

• Essential cookies — necessary for the Site to function correctly, such as session management and security.
• Analytics cookies — used to understand how visitors interact with the Site, including which pages are visited most frequently. These may be provided by tools such as Google Analytics.
• Marketing cookies — if we run advertising campaigns in the future, tracking pixels such as the Meta Pixel may be used to measure ad performance. We will update this policy if and when such tools are activated.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.

6. Your Rights and Choices

You have the following rights with respect to your personal information:

• Access — You may request a copy of the personal information we hold about you.
• Correction — You may request that we correct inaccurate or incomplete information.
• Deletion — You may request that we delete your personal information, subject to any legal obligations that require us to retain certain records.
• Opt-Out of Marketing — If you receive marketing emails from us, you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at emily@emilycareerservices.com.
• Data Portability — You may request a copy of your data in a commonly used, machine-readable format where technically feasible.

To exercise any of these rights, please contact us at emily@emilycareerservices.com. We will respond to all requests within thirty (30) days.

7. Children’s Privacy

Our Site and Services are intended for use by adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor has provided us with personal information, we will delete it promptly. If you believe a minor has submitted information to us, please contact us at emily@emilycareerservices.com.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed by Stripe using industry-standard encryption and is never stored on our systems.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites, including Stripe and Thinkific. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Wisconsin and applicable federal law, including the Children’s Online Privacy Protection Act (COPPA) and the CAN-SPAM Act.

We do not currently operate under a state-specific comprehensive privacy statute such as the California Consumer Privacy Act (CCPA), as our principal place of business is in Wisconsin. However, we are committed to honoring reasonable privacy requests from all clients regardless of location.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: